COVID SHIPPING POLICY
We are shipping orders out 1-3 business days after an order has been placed. Delivery times may be affected by postal carriers. Although we can guarantee that we will get orders out in record time, we cannot guarantee postal carrier transit times. We recommend shipping items early, and we'd be happy to write on the box "DO NOT OPEN UNTIL X date" . Please note that it is up to the customer to pick the appropriate shipping speed. Any FREE shipping options mean we're sending this via regular mail .... which means waiting longer than if you pay for a faster speed of shipping.
COVID SHIPPING POLICY
Design your own gift to send to someone. Pick and choose items YOU want to send, from our best selling sweet pins and stationery, to our new candy bar to sweeten the delivery. Each box is empty until you add items to it.
Choose from one of our
gift suggestions below. Want to add more goodies? Browse the rest of the shop and add in more fun things. Anything in your cart goes into the gift box!
When you're ready to ship your gift,
add a note to be included with the gift (see a screenshot of where to do this in your shopping cart) We'll hand write your card and ship within 1-3 business days!
What are your turnaround times?
We are on schedule and working every day making sure orders are getting out. We estimate that orders ship between 1 to 3 business days after you have placed an order.
Orders are shipping from Toronto, Canada and we ship across Canada and the United States. The transit speed that you select at the checkout, will affect the delivery date. We have found that most carriers are delivering on schedule, however in the rare instances there are some parcels that are taking 1-2 extra days. We wish we had more control over the postal service but we also know that they are working as hard as possible in these uncertain times.
Can I order multiple boxes & ship
them all to one address?
At this time we are only set up to ship 1 parcel to 1 address. If you are sending multiple gifts to one address, please order each gift separately. In the event that we can ship them together, we will refund you additional shipping.
My friends birthday is on this date.
Can you ship it to arrive on that date?
We unfortunately cannot guarantee a specific delivery date of an order however we can tell you that we ship all gifts within 2 business days of it being placed. The shipping speed you select at the checkout will determine how long the parcel will be in transit for.
Where do I write the message I'd like included?
In your shopping cart there is a box at the bottom of the cart that asks you to write a message to the shop. Please use this area to write your greeting! Click here to see a screenshot of the area.
Have other questions? Send us an e-mail to firstname.lastname@example.org and someone will reply as quickly as possible!
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